Strange isn’t it I’ve been with Sky for over two years now and never had my phone line plugged in, When the first engineer installed my dish and box, I wanted him to take a BT extension round the side of my house so my Sky Box could be connected to the BT line as my BT socket is in the kitchen, I told Sky this when I ordered it and they said the engineer will do it,
Never happened,
And when I upgraded to Sky HD, same again,
You only need the line to order a film they said?
I’ve had Sky trying to sell me insurance for both boxes and I’ve told them If any of the boxes to break when the 12 month warranties expire I’ll just get rid and go over Virgin,
No problem at all from them, No letters or anything for not having my box connected,
I do like Sky never had a problem with them:-)