Way back in 2004 i posed the question, Do I need a phoneline for Sky Digital? and I can confirm that yes, you do need to keep your Sky box connected for the term of the contract, usually the first year.
Last January I purchased a Sky+ subscription with the multi-room option. I didn’t connect the second box to the phone, mainly because it’s upstairs and I never got around to stringing a phone line to that room. Then, sometime during the last year the phone line to the living room died so both boxes were offline. Oops.
Sky contacted me several times, I bought 2 phoneline extension cables but there was always something more interesting to do than fix a phone line. Fancy that eh?
Last week Sky sent me this letter saying, “sadly, your entitlement to Multiroom pricing has been lost” unless I reconnect the boxes to the phone and ring them.
I’ve been on hold to Sky for the last 32 minutes, only another 30 minutes to go..