please tell me what the proper channels are? In a small rural school where everone knows everyone, it is impossible to go to the board of management and sign your name to a specific problem, your letter will be read at the board meeting in front of the teacher with whom you have difficulty! of course they will know who wrote the letter even if your name is with held! your child will suffer and the only alternative is to take your child from the school . If you complain you have to be prepared to do this. We have some truly great teachers in our school but our principal makes personal comments about kids appearance , about their families and whose only concern is winning Sciath na Schoil, and God help the kid with two left feet.