It was a nightmare. By accident she selected the county library rather than the city library and we couldn’t see where to change library. I reinstalled it as that seemed to be the easiest way of fixing that issue.
Once into the app she entered her details and attempted to read a magazine. Unfortunately it was so slow it was frustrating. I realise this iPad is old, but the RBDigital app was quick and responsive on the device. The Libby app is not. Pages load slowly, the whole device lags when Libby is running. Downloading magazines is very slow.
We had the same experience on a Kindle Fire Android tablet, but it was marginally faster. From snail’s pace to sloth’s pace. What the hell is the app written in? Some high level framework that needs the latest hardware to run it?
Then I saw you can use their website, libbyapp.com instead. Firefox on the Android tablet, and Chrome on the iPad were a lot more responsive. While it was still slow to load magazines it was usable. Libby even makes it easy to add a new device.
Their website works just fine in Chrome on my ageing iPad, and the immersive view of Firefox on the Android tablet looks even better so I must see about putting Firefox on the iPad too.