Mark, I’m curious. If management don’t issue orders to staff, then what do you call it when they have staff under them do something?

Don’t get me wrong, I rarely hear people say the words ‘I order you to…’ and I don’t know if Niall does or doesn’t, but even if a boss says ‘could you please do…’ it’s still an order. It’s dressed up as a request but they are still wanting you to do something.